Counseling Service

Responding to Student Emergencies

Immediate and decisive intervention is needed when student behavior poses a threat to self or others, including:

  • Suicidal gestures, intentions, or attempts
  • Other behavior posing a threat to the student (e.g., hallucinations, drug abuse)
  • Threats or aggression directed toward others
  • Demonstrated inability to care for oneself

  • Move the student to a quiet and secure place.
  • Listen attentively, and respond in a straightforward and considerate way.
  • Enlist the help of a co-worker so that the student isn't left alone and you aren't left alone with the student.
  • Make arrangements for appropriate university intervention.
  • When contacting a campus resource, have available as much information as possible, including your name; the student's name and location; a description of the circumstances and the type of assistance needed; the exact location of the student in the building; and an accurate description of the student.
Campus resources for responding to mental health emergencies are:
  • Counseling Center in Shoemaker Building, (301) 314-7651
  • Mental Health Service in the Health Center, (301) 314-8106
  • Campus Police, 911 or (301) 405-3333

For consultation with a counselor, call (301) 314-7651 or walk the student to the Counseling Center in Shoemaker Building.

If the student requires immediate medical attention or hospitalization, call the Mental Health Service, (301) 314-8106).

If the student is unmanageable (e.g., aggressive, hostile, refusing care), call the Campus Police, 911 or (301) 405-3333, for assistance in transporting the student to the appropriate facility.

If you are directly threatened by a student or feel at risk, call the Campus Police, 911 or (301) 405-3333.