Accommodation Request Procedures

Eligibility Determination

Anyone with a documented disability is eligible to apply for reasonable accommodations. An individual with one or more physical or mental impairments that interfere with major life activities might qualify for reasonable accommodations. The ADS will establish eligibility and reasonable accommodations based on supporting disability documentation and information obtained from the student during the registration interview.

Students are responsible for scheduling an in-person meeting with ADS and submitting all necessary supporting documents prior to that meeting. Once the student contacts ADS to schedule an appointment, and submits all necessary supporting disability documentation, ADS will work in good faith to determine eligibility and meet a qualified student’s reasonable accommodation needs within ten (10) business days.

Please note, the provision and coordination of accommodations for students registered with ADS shall not require the University to fundamentally alter the academic objectives of an individual course, curriculum, program or degree.

If you have questions about your eligibility for accommodations and other services, please call (301) 314-7682 or email


Requests for accommodations should be made far enough in advance to allow ADS adequate time to review registration documentation, establish whether the student is qualified, and determine reasonable accommodations through an interactive process with the student. Generally it is best to request accommodations several weeks before a semester begins or as soon as a disability becomes known.

Registration Process

In order to receive requested academic accommodations through the Accessibility and Disability Service, a student with a documented disability must:

1. Complete a Registration Application
All students requesting to register with ADS for accommodations should complete the online Registration Application.

  • To access the online Registration Application you must be a current student or have been admitted to the University of Maryland and have confirmed enrollment by accepting your admissions offer. You must have your UMD Directory ID and password. Newly admitted students will be able to acquire their Directory ID and set up their password within 48 hours of their admission decision.
  • To find your Directory ID, please visit the University of Maryland Directory website.

2. Provide Documentation

  • Students who are seeking appropriate accommodations must provide supporting documentation that demonstrates how their disability limits their participation in courses, programs, services, jobs, activities, and/or access to facilities at the University.
  • Documentation of the disability should be relevant and current and from appropriate professionals who are credentialed to diagnose the student’s particular disability.
  • The type of required documentation will vary depending on the nature of the disability and accommodations requested. Please see Documentation Requirements to determine the type of documentation you should provide.
  • All documentation should include the diagnosis, the specific functional limitations caused by the disability, recommendations for reasonable accommodations, and a justification statement for each recommendation listed.
  • Documentation must be submitted for review prior to the face-to-face registration meeting.

3. Call the ADS Office to schedule a Registration Appointment

  • Students are responsible for scheduling an appointment with ADS well in advance of needed accommodations.
  • Registration appointments can be scheduled by calling the ADS office at (301) 314-7682.

4. Meet with an ADS Counselor to determine eligibility and establish appropriate accommodations

  • Once contact is made with ADS to schedule an appointment, and all supporting documentation has been submitted, an ADS counselor will engage the student in an interactive process to determine whether the student is qualified to receive services and is eligible for specific accommodation(s).
  • Students must attend a registration interview and complete all registration materials in order to receive accommodations.
  • Registration interview appointments are one hour in length.

Accessibility and Disability Service Will

Assess the Accommodation Request
ADS will assess eligibility during the registration interview based on the supporting disability documentation and information obtained from the student.

Implement the Accommodation Plan
After eligibility has been established, ADS will determine reasonable accommodations required by the student and will work in good faith to determine and meet a qualified student’s reasonable accommodation needs within a timely manner.

An Accommodations Letter will be developed for the student with directions for sharing the letter with instructors.

Provide Your Accommodation Letter
Expectations of the Student

  • After receiving the Accommodations Letter, students are expected to meet with each course instructor, in person, to provide them with a copy of the Accommodations Letter and to obtain their signature on the Acknowledgment of Student Request form.
  • It is the student’ responsibility to meet with their instructor(s) to discuss a plan for how the accommodations will be implemented throughout the course of the semester. Meeting with an instructor during office hours is recommended.
  • Any additional/specific details regarding implementation of the ADS approved accommodations agreed upon between the student and the individual course instructor, must be documented and added to the Acknowledgment of Student Request Form Addemdum, and signed by the instructor.
  • The student is responsible for submitting the signed original form to ADS, and retaining a copy of the signed Acknowledgment of Student Request Form Addendum for her/his individual records.
  • Students are required to request a new Accommodations Letter each semester and repeat the process stated above.

If a student believes she/he is being denied reasonable accommodations or that reasonable accommodations are not being implemented in an effective and timely manner, the student should contact ADS immediately.

More information regarding documentation requirements for specific disabilities can be found in the Documentation Requirements section.