University of Maryland Counseling Center

Faculty/Staff Warmline

The Faculty/Staff Warmline is available to all members of the campus community concerned about a student, co-worker, or any other situation in which they need some expert consultation. As a "warmline" rather than a hotline, calls are received by the receptionists at the Counseling Center and referred to the counselor on emergency duty. Within an hour or two, the counselor will return your call to discuss your concerns and suggest next steps. To reach the Faculty/Staff Warmline, call 301-314-7651. Tell the receptionist that you are making a warmline call and wish to speak with a counselor as soon as one is available.

The Faculty/Staff Warmline is designed for issues of concern, but not for emergency or crisis situations. If you are dealing with a crisis, please review the information on our Emergency Services page, and if appropriate, walk the person over to the Counseling Center (Shoemaker Building) for further assistance. If you are unsure as to whether a situation is a crisis or not, review our online guide for faculty and staff, Helping Students in Distress. Helping Students in Distress provides you with what to do, and what not to do, in a variety of situations.

If you are concerned about your safety, call 911 to contact the Campus Police.